Privacy Policy
Effective date: March 1, 2026
Welcome to the Privacy Policy of Casino Memo ("we," "our," or "us"). This document explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.casinomemo.co.uk (the "Site"). We are committed to protecting your privacy and ensuring compliance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect various types of information in order to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, date of birth, and other information you provide when you register or communicate with us.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Site;
- Improve, personalize, and expand our Site;
- Understand and analyze how you use our Site;
- Communicate with you, including customer service and marketing;
- Detect, prevent and address technical issues and fraud;
- Comply with legal obligations and enforce our terms and policies.
3. Legal Basis for Processing Personal Data
Under the UK GDPR, we rely on the following legal bases to process your personal data:
- Your consent;
- Performance of a contract with you;
- Compliance with a legal obligation;
- Legitimate interests pursued by us, provided your rights do not override those interests.
4. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers and partners who assist us in operating our business;
- Regulatory authorities or law enforcement when required by law;
- Other third parties with your consent or as otherwise disclosed at the time of collection.
5. Cookies and Tracking Technologies
Our Site uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable cookies, some parts of the Site may not function properly.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, accounting, or reporting requirements.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access your personal data;
- Request correction of inaccurate or incomplete data;
- Request erasure of your personal data;
- Object to or restrict processing of your data;
- Request data portability;
- Withdraw consent at any time where processing is based on consent;
- File a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
To exercise these rights, please contact us using the details below.
9. International Transfers
Your information may be transferred to, and maintained on, servers located outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to request deletion.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Casino Memo
Email: [email protected]
Address: 12 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123