Responsible Gambling
At Casino Memo, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Casino Memo is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling regulations and work closely with industry organizations to ensure the highest standards of player protection.
Gambling Responsibly
Gambling should always be fun and never interfere with your daily life, relationships, or financial stability. Here are some guidelines to help you gamble responsibly:
- Set limits on the time and money you spend gambling
- Never gamble with money you cannot afford to lose
- Don't chase your losses
- Take regular breaks from gambling
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Keep gambling in perspective – it's entertainment, not a way to make money
Tools to Help You Stay in Control
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly limits on how much you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue gambling until the period resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is almost up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive marketing materials.
Underage Gambling Prevention
We have a zero-tolerance policy towards underage gambling. All players must be 18 years or older to create an account and gamble on our site. We use advanced age verification systems and regularly monitor accounts for suspicious activity.
If you're under 18, please visit Think U Know for information about staying safe online.
Signs of Problem Gambling
Problem gambling can affect anyone. Here are some warning signs to watch for:
- Spending more time or money gambling than you can afford
- Lying about your gambling activities
- Chasing losses with bigger bets
- Gambling to escape problems or negative emotions
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problems.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
GamStop
Free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.
Website: www.gamstop.co.uk
Third-Party Blocking Software
You can also use third-party software to block access to gambling sites:
- Gamban - Blocks gambling apps and websites
- Qustodio - Parental control and website blocking
- Net Nanny - Internet filtering and monitoring
Contact Us
If you have any questions about responsible gambling or need assistance with any of our responsible gambling tools, please contact our support team:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 1234 5678 (Available Monday-Friday, 9:00 AM - 6:00 PM GMT)
Regular Review
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices. This page was last updated on March 15, 2026.
Remember: Gambling should be fun. When the fun stops, stop.
